The process works as follows:
* SHMP is added to hard water.
* SHMP forms complexes with calcium and magnesium ions, preventing them from precipitating out as scale.
* The softened water is then used for domestic or industrial purposes.
The Calgon process is effective in removing hardness from water, but it does have some disadvantages:
* SHMP can be expensive.
* SHMP can add sodium to the water, which may be undesirable for people on a low-sodium diet.
* SHMP can cause scale to build up on plumbing fixtures if it is not used correctly.
Overall, the Calgon process is a safe and effective way to remove hardness from water. However, it is important to be aware of the potential disadvantages before using it.