Here's why:
* Randomness is part of the game: TF2 is designed with a lot of random elements, including the way items are assigned. This adds to the variety and surprise of the game.
* Trading and crafting: While you can't directly control which nature you have, you can trade or craft to try and get the items you want. You can trade with other players for items you want, or use crafting to combine items you have to get new ones.
* Community created items: There are many different community-created cosmetic items in TF2, and many of them are designed to create different looks and styles.
If you're interested in changing your character's look, the best way to do so is to experiment with different cosmetic items, trade with other players, or craft new ones.