When a solute dissolves in water, it may simply dissociate into its constituent ions or react with the solvent. Sodium chloride, for instance, ionizes to Na⁺ and Cl⁻ without altering the water molecules. Ammonia behaves differently: as a base, it accepts a proton from water, forming new ions in the process.
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The formula for ammonia is NH₃ and for water it is H₂O.
Removing a proton (H⁺) from water yields the hydroxide ion (OH⁻). Adding that proton to ammonia converts it into the ammonium ion (NH₄⁺).
The proton transfer leaves water negatively charged (OH⁻) and ammonia positively charged (NH₄⁺). Therefore, the products carry these charges.
NH₃ + H₂O → NH₄⁺ + OH⁻
Because the equilibrium constant for this base hydrolysis (K_b ≈ 1.8 × 10⁻⁵) is small, the reaction is only partially complete; ammonia remains mostly undissociated in dilute solutions.
For a deeper dive, consult the Journal of Chemical Education or the RSC Learning Chemistry page.